Return and Refund Policy
Thank you for choosing to shop with PrintMyDesigns. We appreciate your business and want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied with your order, we offer a return and refund policy that is simple and easy to understand.
Interpretation and Definitions:
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Company: The terms "Company", "We", "Us", and "Our" refer to PrintMyDesigns, a private limited company with its registered office located at 34 B, Pratap Nagar, Keshav Kunj 2, Agra, Agra, Uttar Pradesh, 282010
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Goods: refer to the items we offer for sale through our website, and
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Service: refers to our website, accessible at https://www.printmydesigns.in/
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You: refers to the individual accessing or using our Service, the company, or other legal entity on behalf of which such individual is accessing or using the Service.
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Orders: are requests made by You (the consumer) to purchase Goods from Us.
Your Order Cancellation Rights:
As per our Return and Refund Policy, you are entitled to exercise your right to cancel the order within 7 days from the date of receiving the goods without providing any reasons for doing so.
To initiate the cancellation process, we kindly request that you inform us of your decision by accessing the dedicated page on our website: https://www.printmydesigns.in/contact. Following the receipt of the returned goods, we will ensure that you are reimbursed within a maximum period of 14 days. Rest assured that we will use the same payment method you utilised for the order, and there will be no additional charges imposed on you for the reimbursement.
Conditions for Returns:
To be eligible for a return, the goods you purchased must meet the following conditions:
The following goods cannot be returned:
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Goods that are made to your specifications or clearly personalised cannot be returned.
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Goods that are not suitable for return due to health protection or hygiene reasons and have been unsealed after delivery cannot be returned.
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Goods that are, after delivery, according to their nature, inseparably mixed with other items cannot be returned.
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We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
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Only regularly priced goods may be refunded. Unfortunately, sale items cannot be refunded. However, this exclusion may not apply to you if it is not permitted by applicable law.
Returning Goods:
The cost and risk associated with the return of goods lie solely with you. It is your responsibility to ensure that the goods are returned to us at the following address: 504, 5th Floor Maruti Plaza, near Ashok Cosmos Mall, Sanjay Place, Agra, Uttar Pradesh 282001.
We strongly suggest utilising a reliable and insured mail service with tracking capabilities. Kindly note that we cannot initiate a refund until we have received the returned goods or proof of delivery has been furnished.
Gifts:
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If the goods you are returning were marked as a gift at the time of purchase and were shipped directly to you, we will issue a gift credit for the value of your return. Once we receive the returned product, we will mail you a gift certificate. If the goods were not marked as a gift at the time of purchase, or if the gift giver had the order shipped to themselves and then gave it to you later, we will refund the gift giver directly.
Contact Us:
If you require further clarification regarding our returns and refunds policy, please do not hesitate to contact us. You can reach out to our customer support team by visiting the following page on our website: https://www.printmydesigns.in/contact. Our team will be more than happy to assist you with any questions or concerns you may have.
